Overview of Jemsek Specialty Clinic of South Carolina
| Clinic Hours of Operation: | 8:30 pm to 5:00 pm |
| Clinic Days of Operation: | Tuesday through Saturday |
| Triage Hours of Operation: | 8:30 pm to 4:30 pm |
| Triage Days of Operation: | Monday through Friday |
| Main Office Phone: | 803-396-5885 |
| Contacting Us | Insurance | Additional Services |
| Scheduling Appointments | Schedule of Fees | |
| Becoming a Patient at JSC of SC | Other Services Requiring Fees |
Contacting Us
Triage
We provide triage services to our active patients only. Triage is the prioritization of medical issues and questions brought to us by our patients. Our prompt response to our valued patients is an important service of JSC of SC. Dr. Jemsek, clinical staff, and administrative staff receive and review messages daily during office hours.
Our goal is to attend to your questions as soon as possible; however, given our call volume, it may take as long as 1 to 2 working days to provide the information requested.
After Hours Contact
If you have an after-hours matter, your call will be forwarded by our Answering Service. If you are experiencing an emergency, please contact your local primary care provider and/or dial 911. Naturally, Dr. Jemsek will be available to discuss your issues with any physician who is providing your care.
Medication Refill Policy
Please note that medication refill requests should be faxed by the patient's pharmacy to JSC of SC at 803-396-5887. There will be no refills on weekends.
Prospective New Patients
We will gladly provide information about our services and how to become a patient at JSC of SC. Many patients are confused about their personal medical issues due to a lack of reliable information about many chronic illnesses in the modern medical era. While we cannot answer general inquiries, we will do our best to evaluate your information to ensure that a visit to JSC of SC is appropriate. Contact us at our main office number 803-396-5885 for information.
Scheduling Appointments
Please contact our office at our main office phone 803-396-5885 to schedule an appointment. We will confirm your appointment two business days prior to the scheduled visit.
We require a 48 hour notice of cancellation should you be unable to come to your appointed time. See below for information about our Cancellation Policy.
Becoming A Patient
Initial Appointment for New Patient
At your initial appointment, Dr. Jemsek will, in addition to consulting with you regarding your case history and performing your physical exam:
- Review the forms you completed in preparation for your new patient consultation.
- Review any previous lab testing and relevant medical history.
- Answer questions about our practice.
- Discuss treatment options and recommend a treatment schedule if indicated.
Once your New Patient visit is scheduled, you will be supplied all the necessary forms including:
- Welcome Letter
- Introduction to Our Practice
- Fee Schedule
- Registration Form
- Becoming a Patient at the Jemsek Specialty Clinic
- Private Contract for Medical Services
- Consent(s) for Treatment
- Professional Contact Information
- Personal Medical History Form
- Personal Health Summary
- Lyme Case History
- Notice of Privacy Practices
Cancellation Policy for New Patient Appointment
If you must cancel your initial appointment, you must call at least five (5) work days in advance of your appointment day.
In view of the fact that JSC of SC is a destination practice which deals with complex medical issues, Dr. Jemsek and his staff limit their patient appointments so that each patient is provided adequate time for evaluation. Therefore, each cancellation has a significant impact on daily clinic operations.
Your Second Visit
The purpose of the second visit is to review your clinical progress, discuss new lab results, and develop plans for future care, etc with Dr. Jemsek. This must be an on-site visit. We do not fax any lab results to you or your provider without discussing them with you.
We strongly encourage communication lines with your primary care provider. In our experience some patients at their first or even second visit are undecided about whether they would like communication from JSC of SC with any other provider. We understand this indecision, but if a consultative relationship is continued with the clinic, particularly if intravenous therapy is contemplated, we must insist that your primary care provider receive hard copy documents of your consultation notes. We are always more than happy to have personal contact with your primary care provider.
Follow-Up Visits
Follow-up visits are scheduled according to your clinical needs and will vary in frequency according to the type of treatment you are prescribed.
Cancellation Policy for Follow-up Visits
If you need to cancel your appointment, you must call at least 48 hours in advance of your appointment day.
In the case of routine visits in which we do not require a deposit, failure to contact the clinic for failed appointments may result in a request by JSC of SC for payment in full prior to rescheduling your next appointment, with forfeiture of deposit funds in the event that the subsequent appointment is not kept or cancelled.
No future appointments will be made until all cancellation fees are paid.
Schedule of Fees
Below are guidelines and policies now in place for both established and new patients.
Depending on your situation as a new or returning patient, the following will apply:
| Type of Appointment | Appointment Fee | Appointment Description |
| *New Patient – A | $750 | 90 minute office visit with physician |
| Second Visit – B1 | $375 | 45 minute extended office visit with physician |
| *Follow Up Visit – B2 | $375 | 45 minute extended office visit with physician for established patients that have not been seen in the last 12 months |
| Routine Follow Up Visit – C | $240 | 30 minute office visit with physician |
* Deposit required to hold appointment
Initial visit - $500
B2 visit - $200
*If you become an Infusion patient, the schedule policy varies and these matters will be discussed in full with you by our staff.
Insurance Coverage
We sincerely regret that we are not working in-network with any insurers, including Medicare, at this time. This was not our preference or choice, and Dr. Jemsek elaborates on this topic in the Personnel section on this website. We will do our utmost to assist you with filing out-of-network benefits if your insurance coverage provides for out-of-network privileges. We suggest that you verify your benefits for out of network coverage with your health insurance liaison.
Other Services Requiring Fees
Phone Consultations
We are sensitive to the fact that many of our patients are challenged by their health condition and must travel a great distance to our clinic. For these reasons, we are pleased to provide the option of having occasional phone visits with Dr. Jemsek. Such encounters are handled much like a regular office visit in that a full written report is forwarded to you and your local provider. Phone consultations must be limited to no more than two per year. Please also note that phone consultations are not a substitute for a face-to-face encounter or office visit. We ask that you make arrangements for an office visit follow-up as recommended by Dr. Jemsek at the time of your phone consultation.
The fee for this service is $350 and we request pre-payment by the day of the scheduled consultation.
Special Form Completion
Since completion of disability forms, appeal letters, and special correspondence require considerable time and skill from our professional staff, we require a nominal fee to provide this service. Depending on the type of form, it may take up to 30 days for completion. In most cases, your form can be completed in 7 to 10 business days.
The fee for this service is $50.
Additional Services
Billing Assistance
Our goal is to provide you with the necessary insurance information in a timely manner so that you can file your insurance using a HCFA form. In following good medical office practice, we will provide you with this HCFA form by mail immediately following your visit.
Financial Assistance Resources
Please ask us about our RESOURCES handbook, which provides information about how to get assistance with medications, links to advocacy groups, and financial assistance.
Long Distance Travel Resources
Our primary goal is to accommodate your medical needs by promoting a pleasant experience. We recognize that most of our patients have made significant sacrifices to access our care. If you plan to travel to our clinic and require an overnight stay, we will be pleased to assist you in providing resources regarding local hotels and restaurants. Questions about any other special needs or requests are encouraged.